As a part of our commitment to your privacy, Topsider supports and adheres to generally accepted guidelines and practices to insure the privacy of those who provide us with information. We also will honor all requests not to call, mail, email, or otherwise solicit those who wish to limit or terminate contact by Topsider.
The Information You Provide
You can visit most of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain addresses from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous.
There may be times when we will ask you to provide certain information about yourself, such as your name, shipping/billing address, building site, telephone number, email address, credit card information, and/or other information necessary to fulfill a request. We also maintain a record of user-sessions and all information provided. Providing such information is completely voluntary; if, however, you choose not to provide the information we require, we may be unable to fulfill your request.
Using Information About You
We use the personally identifiable information you provide for internal purposes only. This information is necessary so that we may confirm and track orders, analyze trends and statistics, determine how best to serve you, and to inform you about new products, services, special offers, etc. We do not sell or distribute any such information.
In the unlikely event that we have reason to believe it is necessary to identify, make contact with, or bring legal action against persons or entities who may be causing injury or damages to you, to Topsider, or to others, we may disclose your personally identifiable information. Topsider may also disclose your information when we believe the law requires it.
Editing, Updating, Correcting and Deleting Information About You
We want to communicate with you only if you want to hear from us. If you prefer not to receive any phone calls or information from us, please let us know by calling us at 1-866-867-9300, or by sending an email to firstname.lastname@example.org . Please be sure to include your email address, full name, and specifically what information or contact you do not want to receive. If you would like to update or correct your email address, street address or other personal information, please contact us the same way.
Please note that these requests may take up to 2-4 weeks to be effective, particularly if we are removing your name from postal mailings. In addition, when you order information from us online or otherwise, we may need to contact you via phone, email, or mail in order to address issues specific to your order, even if you have opted to not receive communications.
Topsider takes special care to protect the safety and privacy of children. Our website is a general audience site. Children under the age of 18 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.
Promoting Internet Security
We use sophisticated encryption and authentication tools to protect the security of the personal information that you share with us. While we strive to protect your personal information, we have no control over Internet traffic outside of our system and cannot warrant the security of such external transmissions. Once we have received your data we will protect its security on our systems.
Linking to Third Party Sites
Attn: Customer Services
P.O. Box 1490
Clemmons, North Carolina 27012.